Whether you manage employees, coach a team, run a business or teach a class, it goes without saying that leadership skills are extremely valuable. Effective leadership can completely transform the final outcome, forge a stronger team and increase productivity. It all sounds pretty good, doesn’t it?  “But

When people think about a career in retail, they often have scary flashbacks to a part-time or casual job they had in their high school or university days. It seems working in retail has got a bad rep for not being a ‘real’ job. For this reason, pursuing

As anyone in retail will tell you at this time of year, IT. IS. BUSY! It doesn't matter if you’re working in a physical store or for an online business, there is plenty to do, lots of customers to be helped and stock moving faster than you can repack the

“Oh my goodness, that looks AMAZING on you!” Customers have heard all it before and sometimes they believe it, but more often than not, they don’t. So, is it really ok for retail employees to tell a customer something looks fabulous when it quite obviously does not, just to secure

December is fast approaching and your local shopping centre is already starting to transform into a Christmas wonderland. There's no doubt in retail, December can be one of the most challenging and stressful months of the whole working year. Due to this retail employers often find it hard to maintain