In today’s retail landscape hiring the right team to manage your online presence is more important now than it ever was before. When you’re looking to hire your digital team, hiring the right people for the job is paramount. It’s important to remember the role they will be undertaking and the digital and technical demands that come along with it. What should you take into consideration to ensure you next digital hire has the right skill set to bring your business into 2018?
Know the job you’re hiring for
First and foremost, before beginning the interview process make sure you are fully aware of all of the responsibilities and KPI’s you want this hire to achieve. Have key members of staff agree on what they want the new hire to accomplish and within what timeframe. Once this has been established you are in a better position to find the perfect candidate that ticks all the boxes.
Test their knowledge
Have someone in your business with knowledge of the position create a job-specific test that will demonstrate the candidate’s knowledge and experience. Offer this test to all of your prospective hires and give them an allotted time to complete it in. The test will show the candidate’s skill level, whether they are able to follow instructions, and can also be a good indicator as to how well they will fit into the team.
Assess their accomplishments carefully
When reviewing the candidate’s resume and the accomplishments they have achieved, specifically ask them which ones they were personally responsible for. Most digital projects require the efforts of more than one person. Make sure to find out what specific portion of the project they were responsible for managing. Asking these questions will give you a better insight into what they are capable of.
Ask, how do you stay up to date with the latest digital updates?
The digital retail space is constantly changing and evolving, and to be successful, constant learning is required. When looking for a new digital employee you want someone who is constantly hungry for new information and how they can apply this to your business. This question will identify what techniques the candidate employs to stay up-to-date with the latest technologies.
As with all interviews, asking the right questions is key, however making sure you understand the answers to these questions is equally important. This is especially true when considering the fast-paced, constantly evolving digital space. When going through the interview process, ask detailed questions and test their knowledge, this will ensure the candidate has the right skill set to achieve your goals. Taking the time and really understanding what you would like to achieve and finding out what the candidate is capable of achieving will pay off well into the future.
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