There are few places where communication is as important as in the workplace. Not only can a missed message lead to countless lost hours for a department, it can also cause a lot of frustration for teams and managers alike.
For these reasons, and many more besides, it is incredibly important to understand how you can be a better communicator in the workplace. If you’re not sure how to tackle the issue, we’re here to help with a couple of tips:
First off – Are you Approachable?
The bulk of communication takes place on a non-verbal level, which means that even if you agree with someone, having your arms crossed every time they speak to you, or frowning when they suggest something, will inevitably send the wrong messages.
Focus on maintaining an open and friendly demeanour whenever you are communicating with your colleagues and team members, so that they feel at ease when speaking to you.
Be an open communicator
As a team leader or manager, the first thing you can do in terms of communication is be open. This means that just giving orders and expecting them to be followed blindly is no way to instil a sense of efficient communication. Instead, explain to your team members why you chose a certain course of action, and ask for their own ideas during planning sessions and meetings.
If everyone understands the path that needs to be taken to get to your goals, the more buy-in and less chance of confusion there is.
Be clear and concise
Unfortunately, many people don’t get this one right. When communicating business or project goals, be sure to do so in clear and concise language. It won’t help your team members if your message is filled with jargon and other technical aspects that can clutter the message, increasing the chance of a miscommunication.
Feedback is important
As a team leader or manager, you know that honest feedback is a cornerstone of your business’ health and continued prosperity. However, if you are not a clear, approachable, or an open communicator, you won’t receive honest feedback from colleagues and team members.
One of the best ways to do this is by letting your employees see that you’re taking their feedback seriously, and allowing them to give feedback on your ideas. By doing this, you’re creating a culture that values the ideas that will make your business grow.
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