5 Reasons Why Client Exclusivity is Key

When retail companies hire a recruitment agency to help fill each role, there are certain expectations that need to be met. The most important of these is that recruiters work exclusively with the company’s HR and management team to find the right person for the job. Having competing companies attempting to fill one role is never going to end well for the retailer or the prospective candidates.

We’ve compiled 5 reasons why client exclusivity is the key to finding the right fit for the role:

1. The company has the full commitment of the recruitment agency in filling the position as the recruiter is now responsible for finding a successful applicant. Retailers might think that having multiple recruitment agencies will create competition and encourage recruiters to work harder to find the right person. Instead, however, the recruiter may feel they have higher priorities if someone else is working on the same job. This also ensures the quality of candidates over quantity. It’s important that the client is presented with appropriate options not just an abundance of mediocre resumes.
2. Having just one recruiter means they will spend time qualifying each candidate’s skill level, attitude, work experience and career goals and have the opportunity to present prospective candidates with a start date, salary and expectations of the retailer to ensure the candidate is prepared.
3. Client confidentiality is paramount and having multiple agencies around town will often lead to confidentiality being diminished or broken. With just one active agency, confidentiality is maintained.
4. Brand image for the retailer is not at risk of being damaged when just one agency is involved. The use of multiple agencies can give the impression that more than one role is available and make it seem as though the brand has high staff turn over, leaving prospective candidates wondering why staff are constantly leaving the role. This can have a negative impact on the quality of candidates that will apply.
5. Last and most importantly, the client will save both time and money by dealing with only one recruitment agency. Multiple agencies means multiple follow-ups, multiple applicants and more time spent doing the exact job you hired a recruiting agency for in the first place.

For best results when hiring staff we always suggest working with the same recruiting agency to fill every role. We can’t recommend this practice enough, especially in retail because ultimately; the brand is everything, and a good recruiter knows the type of candidate your brand needs.

If you need help recruiting the right candidate get in contact with us here.