An exciting opportunity has arisen for an experienced Sales Administrator to join a globally recognised luxury retail business based in Sydney. This pivotal role supports the smooth running of a high-profile boutique, partnering closely with Store Management and Sales teams to deliver operational excellence and an exceptional client experience.

This position will suit candidates from luxury fashion or fine jewellery environments who thrive in detail-driven, fast-paced settings and understand the standards, precision and discretion required in premium retail.
The Role Reporting to the Store Manager, you will be responsible for overseeing all back office, inventory and administrative operations, ensuring accuracy, compliance and seamless support across the store.

Key responsibilities include:

• Full ownership of inventory and caveau management, including stock receiving, inter-store transfers, replenishment, rebalancing, buybacks and bi-annual stocktakes
• E-commerce stock picking, packing and end-to-end drop shipment management in line with luxury packaging standards
• Coordination of after-sales service and repairs, PR loans, VM stock rotation and quality control reporting
• Tagging, repricing, spare parts ordering and cycle counts
• General back office administration including reporting, banking, timesheets, rostering and supplier coordination
• Acting as first point of contact for IT systems and store maintenance support
• Supporting the sales team throughout the full client journey, from welcome through to payment and packaging
• Assisting with the setup and coordination of in-store events

About You

• Proven experience in luxury retail operations, within fashion or high jewellery
• Strong inventory, stock control and back office administration expertise
• Highly organised with exceptional attention to detail and accuracy
• Confident working with systems, reporting and compliance processes
• Professional, discreet and service-oriented, with a collaborative mindset

What’s On Offer

• Join a prestigious luxury brand environment with global standards
• A varied, hands-on role central to store success
• Work with a passionate, high-performing and professional team

For any further queries, please contact Amelia Hennessy on 0415 583 898 quoting the job title and reference number RCC3995186. 
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